[FigureLLC]

oh, when i typed "taking before/after pics is a good idea" the rest of my thought was, "because if nothing else, you can show customers, use them for a website, etc."

i think it might be impossible to be an honest business and not get burned (purposfully or accidently) by a customer every so often. like baz said, in other words, you're in business to make your customers happy so they come back and spread the good word.