I'm kinda curious about this myself as to what happened. Workable distance from part to lamp should be about 12-14 inches (depending upon what lamp you ordered and what substrate you were trying to coat). Also.... how did you know it reached what temperature it did? Curious about that as well. Sounds like maybe one of the bulbs was out? I dunno.... just odd to not have it do what it's supposed to do is all. Let us know what's up please.
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