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New 30-50 KV gun does not work. New 30-50 KV gun does not work.
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  #1 (permalink)  
Old 11-29-2006, 09:41 PM
Amateur Metal Finisher
  
Join Date: Aug 2004
Posts: 185
mtumbleson
Red face New 30-50 KV gun does not work.
I just got my new gun and there is no power out put.

I checked the fuse and it's OK. The foot switch appears to work because the "in use" light lights up when peddle is depressed. When tip is touched to the ground there is no arc. I also used an ohm meter between the tip and ground and got no reading when the peddle was depressed.

Any ideas?

I haven’t called Caswell because it’s too late.

BTW I'am well versed in how these units work so I'm sure it's not me.
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  #2 (permalink)  
Old 11-29-2006, 11:08 PM
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Default Re: New 30-50 KV gun does not work.
Give us a call, or e-mail us and we'll take care of it.
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  #3 (permalink)  
Old 11-30-2006, 12:55 AM
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Default Re: New 30-50 KV gun does not work.
Is it the same in all the voltage settings?
SS
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  #4 (permalink)  
Old 11-30-2006, 08:21 AM
Amateur Metal Finisher
  
Join Date: Aug 2004
Posts: 185
mtumbleson
Default Re: New 30-50 KV gun does not work.
Quote:
Originally Posted by sswee
Is it the same in all the voltage settings?
SS
Checked all settings.
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  #5 (permalink)  
Old 11-30-2006, 08:37 AM
Amateur Metal Finisher
  
Join Date: Aug 2004
Posts: 185
mtumbleson
Default Re: New 30-50 KV gun does not work.
Quote:
Originally Posted by lcaswell
Give us a call, or e-mail us and we'll take care of it.
I E-mailed customer support last night...
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  #6 (permalink)  
Old 11-30-2006, 01:57 PM
Amateur Metal Finisher
  
Join Date: Aug 2004
Posts: 185
mtumbleson
Default Re: New 30-50 KV gun does not work.
Quote:
Originally Posted by lcaswell
Give us a call, or e-mail us and we'll take care of it.
Thanks for straightening it out.
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  #7 (permalink)  
Old 11-30-2006, 04:02 PM
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Default Re: New 30-50 KV gun does not work.
So, what was your problem/cure? So maybe others, if they have the same problem could fix easilly.
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Old 11-30-2006, 04:11 PM
Amateur Metal Finisher
  
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mtumbleson
Default Re: New 30-50 KV gun does not work.
Quote:
Originally Posted by Banditperformance
So, what was your problem/cure? So maybe others, if they have the same problem could fix easilly.
Caswell is going to replace it.
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  #9 (permalink)  
Old 12-08-2006, 04:22 PM
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Join Date: Aug 2004
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mtumbleson
Default Re: New 30-50 KV gun does not work.
Got my replacement unit last night, it works great!
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