Dear Caswell Inc. Customers:

Caswell Inc. does not monitor these forums on a regular basis. Tech support requests and product related questions posted here may go unanswered.

If you require technical support on any product purchased from Caswell Inc. please go to and login to our support section, using the information found on your order or invoice.

Once inside the support section, open a problem report in our PRS system.

We've set up our PRS system to gather all the information we need to properly assist you. It allows us to track your problem throughout its lifecycle.

If you wish to ask us a question, please go to and complete the form.