Caswell,
I have bought a number of items from you as most people here have. This is a Forum to help each other right? Alot of us are "first timers" at plating, polishing, anodizing etc. and need the help of others. This is not the sort of thing you can just ask your buddy about. Why is it that when someone has a problem the first thing you do is tell them to contact tech support AWAY from the Forums that are here to help. Anything you could tell them would be of much use to us all I would think as we all come across problems now and then. A post or so back Slug was having problems with color on his parts and you said "if you have our stuff contact tech support". I have had this happen to me and I would like to know myself. If Slug has to post away from the Forums to get help how will that help others. I love your supplies and have great sucess with them so I don't want to sound like a jerk, but if the Forums aren't here for help then why are they here?
Tim
I have bought a number of items from you as most people here have. This is a Forum to help each other right? Alot of us are "first timers" at plating, polishing, anodizing etc. and need the help of others. This is not the sort of thing you can just ask your buddy about. Why is it that when someone has a problem the first thing you do is tell them to contact tech support AWAY from the Forums that are here to help. Anything you could tell them would be of much use to us all I would think as we all come across problems now and then. A post or so back Slug was having problems with color on his parts and you said "if you have our stuff contact tech support". I have had this happen to me and I would like to know myself. If Slug has to post away from the Forums to get help how will that help others. I love your supplies and have great sucess with them so I don't want to sound like a jerk, but if the Forums aren't here for help then why are they here?
Tim
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