Did I reach them on a bad day, or what
??
I got their color wheel and found a close match for my '66 Buick red engine color.....Lipstick red # IF56030. I spoke to Mr Caswell, he doesn't yet stock this color, so I called HB Fuller.....and requested a 3 lb sample. The sales rep told me
'It wasn't worth their time, since they can't make any money on it'
?!!!!!
Is this company policy
or did I reach the wrong rep on a bad day? Has anyone sucessfully obtained samples from them, or am I wasting my time with this company? I could use the name of someone there I could specifly ask for that will actually care about helping me out. I really need this color, so I'm in somewhat of a bind....

I got their color wheel and found a close match for my '66 Buick red engine color.....Lipstick red # IF56030. I spoke to Mr Caswell, he doesn't yet stock this color, so I called HB Fuller.....and requested a 3 lb sample. The sales rep told me
'It wasn't worth their time, since they can't make any money on it'

Is this company policy

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